Category Archives: Servpro of Newtown

What to do if the pipes burst in your New Fairfield home this winter!

The most common call we get in the winter here in the New Fairfield, CT area is from customers whose pipes have frozen and burst.  Often, a homeowner isn’t aware that their pipes have frozen and they walk into their home after a thaw to a flood.  As devastating as this might experience can be, there are steps that can be taken to minimize the damage while you wait for help to arrive.

Turn off your water and electricity.

If you live in a house, turn off your water supply (and don’t wait until a pipe bursts to locate it!) as well as the electricity  to the area of the house where the burst has occurred. If you live in an apartment building or condo, be sure to alert your building manager immediately as the water could also affect neighboring units.

Place a catch bucket under the leak

If water is coming through the ceiling, place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot.

Drain your pipes

Run all of the faucets throughout your house with cold water to clear as much water from the pipes as possible. Flush the toilets as well. Turn off your hot water heater and run the hot water from all faucets.

Call a plumber

Again, preparing ahead will work in your benefit. It can be difficult to find a plumber who is   immediately available to respond to your frozen pipe emergency.  Choosing and establishing a relationship with a local Litchfield County plumber ahead of time will go a long way in getting quicker service.

Call SERVPRO of Newtown & Southern Litchfield County

Our water mitigation team will respond quickly and begin the clean up process. The sooner we are called to dry the home out and remove wet sheetrock, carpets, flooring  and other materials, the less the damage can spread and cause additional problems.

Call your Insurance Agency

The sooner you submit a claim, the quicker you will be reimbursed for payments made to plumbers and contractors.  Our experienced office staff, Keri and Bianca, will handle insurance negotiations and paperwork from our end so that you don’t have to.

Discovering that your home is flooded because of frozen pipes can be a stressful experience. We’ve been told by many customers throughout our twenty years as a franchise that having our team come out quickly and efficiently mitigate the damage has taken much of the stress out of the situation.  Give us a call  at (203) 743-5362 24/7 if your pipes freeze  this  winter in the  Brookfield area!pipes

Happy Earth Day!

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Celebrate Earth Day with Our Green Products!!!!!!!!!!! Tell us how you are helping to save the Earth!

Things to Know…

I may not be an expert, but I’ve seen a lot in the 8 years I’ve worked for Servpro of Newtown & Southern Litchfield County.

Winter is a miserable season. We all know it, even if you like spending a day on the slopes and coming into the lodge for a cup of hot cocoa, or building a snowman with the kids in the yard.

The fun activities of winter are usually overshadowed by enormous amounts of snow, sleet and ice. The past few years has seen hurricanes in October, Blizzards on Halloween, ice dams galore and more snow than I can think about right now. This year is deceptively different…a little El Nino and we have 60 degree weather in February (yes, I wore flip flops). I sit in my office thinking about tips that can help all the readers out!

So here we go…

  1. Make sure you shovel off your roof after a heavy storm. This will help alleviate the chance for ice dams. Of course, proper attic or gable ventilation is important as well. Remember, heat rises.
  2. Make sure you are keeping your heat at a decent temp. No lower than 65. The cold from outside will combat the warmth. Last year, the “keep it at 60” mentality failed as we had below zero weeks, which strained the ability of the heating systems to maintain adequate ability to heat homes.
  3. Be careful heating your houses with alternate methods. Fireplaces and pellet stoves are wonderful alternatives, but can be very dangerous. Make sure your chimney is inspected at least once every 2 years.
  4. If you do have a water damage, please give us a call. Water damages should be mitigated by professionals in the field. Servpro of Newtown and Servpro of Putnam County are IICRC Certified in Water and Fire remediation.
  5. Make sure you turn off the water promptly. This will help save you from any additional secondary damages.
  6. Call your insurance company and notify them of the issue. Most of the time, the damage is a covered loss.
  7. We understand the disaster that can happen with water or fire damage and we are available to assist you throughout the entire process. Why don’t you give us a call!

We can be reached at 203-743-5362 or 845-228-1090!bench_and_snow_202114.jpghigh_water_street_gone_down_230890.jpg

The Dreaded Flu :(

Flu season is upon us…as the debate to be vaccinated or not rages on… here are some helpful tips and hints about preventing the spread of germs.

 

Did you know this is what a flu vinfluenza-virus-fulltext-smirus looks like???

 

 

 

 

And some tips..

 

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m4340140_SeasonalFluChecklist

Fire Safety in the Winter

The U.S Fire Administration put out a wonderful PDF on Fire Safety, especially during the winter months.

Check it out here!

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Winter is here…Finally! Protect yourself from Ice Dams

Here is a good article about preventing ice Dams…

The biggest point: Make sure your attic has plenty of ventilation. You want the attic to be close to the same temp as the outside.

 

Ice Dam Cometh: How to Prevent Ice Dams on Your Home