The most common call we get in the winter here in the New Fairfield, CT area is from customers whose pipes have frozen and burst. Often, a homeowner isn’t aware that their pipes have frozen and they walk into their home after a thaw to a flood. As devastating as this might experience can be, there are steps that can be taken to minimize the damage while you wait for help to arrive.
Turn off your water and electricity.
If you live in a house, turn off your water supply (and don’t wait until a pipe bursts to locate it!) as well as the electricity to the area of the house where the burst has occurred. If you live in an apartment building or condo, be sure to alert your building manager immediately as the water could also affect neighboring units.
Place a catch bucket under the leak
If water is coming through the ceiling, place a bucket or garbage can under the leak to catch the water. If the ceiling is bulging or the leaking is widespread, piercing a hole in the sheetrock will allow the water to flow through one spot.
Drain your pipes
Run all of the faucets throughout your house with cold water to clear as much water from the pipes as possible. Flush the toilets as well. Turn off your hot water heater and run the hot water from all faucets.
Call a plumber
Again, preparing ahead will work in your benefit. It can be difficult to find a plumber who is immediately available to respond to your frozen pipe emergency. Choosing and establishing a relationship with a local Litchfield County plumber ahead of time will go a long way in getting quicker service.
Call SERVPRO of Newtown & Southern Litchfield County
Our water mitigation team will respond quickly and begin the clean up process. The sooner we are called to dry the home out and remove wet sheetrock, carpets, flooring and other materials, the less the damage can spread and cause additional problems.
Call your Insurance Agency
The sooner you submit a claim, the quicker you will be reimbursed for payments made to plumbers and contractors. Our experienced office staff, Keri and Bianca, will handle insurance negotiations and paperwork from our end so that you don’t have to.
Discovering that your home is flooded because of frozen pipes can be a stressful experience. We’ve been told by many customers throughout our twenty years as a franchise that having our team come out quickly and efficiently mitigate the damage has taken much of the stress out of the situation. Give us a call at (203) 743-5362 24/7 if your pipes freeze this winter in the Brookfield area!