Flooding and Power Outages

Servpro of Newtown want to remind all of our followers and customers that the storm is predicted to produce record breaking wind gusts and rain over a 36 hour period of time. With this said it is important that everyone remains indoors and is prepared. We are winding down on time to prepare.

Servpro of Newtown is ready to help out those affected with damages resulting from the storm. Our team is ready to go, but we ask that you be patient as we are anticipating a waiting list. We will help customers as quickly as we can.

You can help out by making sure that you clean out your gutters and bring in any loose items from your yard. Please be careful with fires in fireplaces, generator use and turning your car on to charge phones/tablets.

Please call us at 203-743-5362 to reach us 24/7.

Stay safe!


Preparing for Hurricane Sandy

This time last year we faced a surprise Nor’Easter that dropped 2 feet of snow and caused power outages for a week or more.  This year we face a potential hurricane.  The weather in New England is less than predictable.  Servpro of Newtown wants all of our customers and friends to be safe and prepared.

There is a big potential for flooding and power outages.  Please make sure that you have adequate supplies of water, batteries, non-perishable foods and medicine.  Don’t forget to make sure that your pets are taken care of as well.  Make sure they have enough food and water as well. As a rule, you should have 1 gallon of water per day, per person and animal.

For more information on being prepared, please go to http://www.ready.gov/hurricanes

Servpro of Newtown will be prepared to help and assist customers faced with flooding or other problems as a result from the storm.    Don’t hesitate to call us, but we ask that you please be patient with us as we accommodate everyone we can. Servpro of Newtown is here to make it “Like it never even happened” Call us at 203-743-5362.

Fire: What to Do Until Servpro Arrives

Fire: What To Do Until Help Arrives


A fire can be an emotional and traumatic experience for any property owner. Servpro of Newtown & Southern Litchfield County wants to help restore order and get you back in business fast!

From fire damaged structure to the contents within your home or business, Servpro of Newtown & Southern Litchfield County use the latest technology and training to restore your property and leave it smelling fresh and clean.  These following tips will help you take the proper steps after a fire until we can arrive.


  • Limit movement in the affected area to prevent soot particles from being embedded into upholstery or carpet.
  • Keep hands clean.  Soot on hands can further soil carpets, upholstery, walls and woodwork.
  • Place dry, colorfast towels or old lines on rugs, upholstery and carpet traffic areas.
  • Leave HVAC system off until a trained professional can check the system.


  • Attempt to wash any walls or painted surfaces prior to contacting Servpro of Newtown & Southern Litchfield County.
  • Attempt to shampoo carpet or upholstery surfaces.
  • Attempt to clean any electrical appliances that may have been close to the fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored near the fire, heat or water. They may be contaminated.
  • Turn on ceiling fixtures if the ceiling is wet. Wiring may be wet or damaged and could cause electrical shock or create secondary damage.

Please contact Servpro of Newtown & Southern Litchfield County @ 203-743-5362 for all your fire damage clean up needs.

Article written by Servpro Industries 2012.

Air Duct Cleaning Promo

In conjunction with Fire Prevention Month…Servpro of Newtown & Southern Litchfield County is offering a 10% discount on any residential air duct cleaning.  When you schedule your cleaning appointment, please make sure you reference the following code…. OCTDUCT to receive 10% off your cleaning services.

For more information, call 203-743-5362.

**Only pertains to new appointments booked after the posting of this message***

The Behavior of Smoke

A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

Experienced fire restoration professionals know that smoke can penetrate within cavities of the structure causing hidden damage and odor.  Their knowledge of building systems helps them investigate how far smoke damage may have spread. Here are some things you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

The Different Types of Smoke

                There are two different types of smoke- wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, a Servpro of Newtown and Southern Litchfield County professional will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke-Plastics and Rubbers- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean

Dry Smoke-Paper and Wood- Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue- Produced by evaporation of materials rather than from a fire- Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot- Otherwise known as  Furnace Puff Backs- While “puff backs” can create havoc for homeowners, Servpro of Putnam County can, in most cases, restore the contents and structure quickly.

Other Types- Tear gas, fingerprint powder and Fire Extinguisher residue- Special loss situations require special care.


Trust Servpro of Newtown and Southern Litchfield County to handle even the toughest losses. Call us at 203-743-5362 for more information and to see what we can do for you!

Fire Damage and Why You Should Use a Professional Cleaning Restoration Company

Smoke And Fire Damage In Your Home – Why You Should Use The Services Of A Fire Restoration Company




If you are reading this article, your home might have been the unfortunate victim of a fire in the area. When people suffer a fire in their home, they are often hard pressed when it comes to finances and avoid using the services of a professional fire restoration company. This approach can however prove to be a costly mistake as a professional fire damage and smoke damage company will be able to save you a lot of money although they might seem like a very large unwanted expense at the beginning.

To fully understand the importance of letting professionals do the job of smoke damage cleanup or fire damage cleanup, you must first understand the various intricacies related to a fire.

Every fire is different in the sense that every house uses a different design and a different mix of construction materials which can all burn very differently. To start with, you have to understand that smoke damage can be very high even if the fire was small and contained to a very small space. This is because smoke can be absorbed by various porous construction materials such as wood, carpets, walls, ceilings and so on. There are many different types of smokes that can result out of a fire. For example, there is wet smoke, dry smoke, protein smoke and fuel oil smoke. Each type will need to be cleaned in a very different way. Smoke damage will also go hand in hand with soot damage. Soot will need to be cleaned thoroughly and materials will have to be treated with special chemicals and ozone treatments to get rid of the smoke odor which can linger for months after a fire if they are not treated.

A professional fire restoration company will usually work around the clock which means that you can call them at any time of the day to get started with your restoration work. It is very important to start early as they will be able to treat your home for smoke damage. If not treated early, the smoke can be absorbed by various parts of your house and the cleanup process will become much more drawn out when the smoke has been left unchecked for a while. Fire damage experts will also quickly be able to give you an estimate about what materials in the house can be restored and what is beyond any form of repair. They will be able to treat certain damaged materials such as scorched furniture in such a way that it can be used without having to be discarded.

Often times, fire restoration companies will also take a considerable amount of effort in cleaning up the mess left by the extinguisher which was used to put out the fire. It might be water in some cases or it could be a foam extinguisher. Regardless of the type, it will have to be cleaned up as foam can damage materials such as carpets, walls, ceilings while water can also have a very damaging effect by allowing the growth of mold.

A professional fire restoration company will also be able to assist you with those complicated insurance forms that you will have to fill out with the insurance company.


Please Call Servpro of Newtown and Southern Litchfield County for any questions or to see how we can help you with your fire damage restoration and clean up: 203-743-5362